Referring a client to
Haven OT
We work closely with allied health professionals to ensure every referral is handled promptly and with care. Submit a referral online in minutes.
Simple, straightforward referrals
From submission to first appointment — here's what to expect.
Submit a Referral
Complete our online referral form via Splose. It takes around 5 minutes.
We Review & Respond
Our team reviews every referral within 2 business days and contacts you or the client directly.
Client Matched
We match the client to the right clinician based on their needs, age, and availability.
First Appointment
The client is booked in and therapy begins — we keep you updated at every stage.
We accept referrals from
Any qualified health or education professional can refer a client to Haven OT. Self-referrals and parent-initiated referrals are also welcome.
Psychologists & Counsellors
Referring clients for OT support alongside mental health treatment — including sensory processing, daily living, and co-occurring developmental needs.
Speech Pathologists
Collaborating with us on paediatric clients where fine motor, sensory, or feeding challenges overlap with communication goals.
Physiotherapists
Referring clients where occupational performance, assistive technology, home modifications, or functional capacity reporting is needed.
GPs & Paediatricians
Referring children or adults for developmental assessments, functional evaluations, or OT-specific support as part of a broader care plan.
Schools & Teachers
Referring students who may benefit from OT support with handwriting, sensory needs, classroom participation, or school re-entry planning.
Parents & Carers
Self-referrals from parents or carers are always welcome. No formal referral letter is required — just complete the intake form below.
What to include in your referral
Including the following information helps us match your client quickly and accurately. Items marked as optional are helpful but not required to submit.
Don't let uncertainty hold you up — submit what you have and our team will follow up directly if we need anything else. You can also call us on 0420 443 747 before submitting.
We accept referrals for
Haven OT provides a broad range of occupational therapy services across the lifespan.
Early Childhood Intervention
Paediatric OT
Mental Health OT
Parent Coaching
School Advocacy
Report Writing
Choose the right referral form
Select the form that matches your client's age group. Not sure which to use? Call us first.
For children and young people up to 17 years. Covers early childhood, paediatric OT, school advocacy, and parent coaching referrals.
Open Paediatric FormFor adult clients aged 18 and over. Covers mental health OT, daily living support, functional capacity assessments, and report writing.
Open Adult FormPrefer to refer by email? Send referral details to admin@havenoccupationaltherapy.com.au
Common referrer questions
Questions from allied health professionals. Can't find your answer? Call us anytime.
Does the client need an NDIS plan to be referred?
No. Haven OT accepts clients who are privately funded, NDIS plan-managed, self-managed, or who have not yet engaged with NDIS at all. You can refer without confirming funding first — we'll discuss options with the client directly.
How quickly will my referral be actioned?
We aim to review and respond to all referrals within 2 business days. If the referral is urgent, please call us directly on 0420 443 747 and we will prioritise accordingly.
Will I receive updates on the client after referring?
With the client's consent, we're happy to share updates or copies of reports with the referring practitioner. Please note this in your referral or contact us to discuss collaborative care arrangements.
Can I refer a client who is on a waitlist elsewhere?
Yes — clients can be referred to multiple providers simultaneously. Submit the referral and we'll let you know current availability. Telehealth clients often have shorter wait times.
What age groups do you accept referrals for?
We accept referrals for clients across the lifespan — from infants and toddlers through to adults. Service availability may vary depending on age group and the type of support needed. Contact us if you're unsure.
Do you accept telehealth referrals from outside my state?
Yes. Haven OT provides telehealth services Australia-wide. You can refer clients regardless of their location within Australia.
Can I refer for a report or assessment only?
Absolutely. We accept referrals for standalone functional capacity assessments, NDIS access or review reports, school-based reports, and other OT documentation. Note this clearly in the referral form under the reason for referral.